At Full Tank Services, accessible from https://fulltank.us, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Full Tank Services and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Full Tank Services. This policy is not applicable to any information collected offline or via channels other than this website.

01. CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

02. INFORMATION WE COLLECT

The personal information that you are asked to provide, and the reasons why it is requested, will be made clear at the point it is collected.

If you contact us directly or submit a form on our website (such as a request for information or a quote), we may collect details including your name, company name, email address, phone number, mailing address, and the contents of any message or attachments you provide.

03. HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
  Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Detect, prevent, and address fraud or security issues

04. SMS COMMUNICATION POLICY

We may use the phone number you provide to send SMS text messages related to our services. By providing your phone number, you consent to receive these messages.

Your Privacy Matters to Us:

• The phone number and consent for SMS communications you provide will not be shared with third parties or affiliates.
• We are committed to safeguarding your information and ensuring it is used solely for the intended purpose of delivering service-related messages.

If you have any questions about this SMS Communication Policy or our overall privacy practices, please contact us via the details provided in the “Contact Us” section of this website.

05. LOG FILES

Full Tank Services follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services' analytics.

The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

06. ADVERTISING PARTNERS PRIVACY POLICIES

You may consult this list to find the Privacy Policy for each of the advertising partners of Full Tank Services.

Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Full Tank Services, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Full Tank Services has no access to or control over these cookies that are used by third-party advertisers.

07. THIRD PARTY PRIVACY POLICIES

Full Tank Services’ Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser settings. To learn more about cookie management for specific web browsers, it can be found at the browsers’ respective websites.

08. CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

1. Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that the business has collected about consumers.
2. Request that a business delete any personal data about the consumer that the business has collected.
3. Request that a business that sells a consumer's personal data not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

09. GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. SMS COMMUNICATION AND CUSTOMER INFORMATION SECURITY

At Full Tank Services, we are committed to protecting the privacy and security of our customers’ personal information. This section outlines how we collect, use, store, and protect your personal information in compliance with applicable laws and industry standards, including the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR) guidelines for SMS communications.

1. Information We Collect

We may collect the following types of personal information from you when you interact with our website or services:

• Contact Information: such as your name, email address, phone number, and mailing address.
• SMS Preferences: your opt-in status and preferences regarding SMS communications.
• Transactional Data: details related to your interactions with us, such as service requests, purchases, and communications.
• Device Information: including IP address, device type, and browser type to improve website performance and security.

2. How We Use Your Information

We use the personal information collected from you for the following purposes:

• To provide and manage services, including SMS notifications for service updates, account alerts, promotions, and other relevant communications.
• To comply with legal requirements, including TCR guidelines for SMS communications.
• To improve our services and customer support.

Your phone number will only be used for SMS outreach after obtaining your explicit consent. You may opt out of SMS communications at any time by replying STOP to any message or by contacting our support team.

3. SMS Communication and Security Measures

To ensure the security of customer information used for SMS outreach, we adhere to the following practices in compliance with TCR guidelines:

• Data Encryption: Personal information such as phone numbers is encrypted both in transit and at rest.
• Access Control: Only authorized personnel with a legitimate business need have access to customer information.
• Audit Logs: We maintain audit logs of access to customer data to monitor unauthorized access or misuse.
• Third-Party Compliance: Any third-party service providers used for SMS communications are required to comply with TCR and data protection standards.
• Opt-In/Opt-Out Management: We follow industry-standard opt-in and opt-out practices to ensure you remain in control of the communications you receive.

4. Customer Data Protection

We implement a range of physical, electronic, and procedural safeguards to protect your personal information. These include:

• Secure Servers: We use secure servers and firewalls to prevent unauthorized access.
• Data Minimization: We collect only the personal information necessary for our services.
• Regular Audits and Updates: We routinely audit our systems and update them to address emerging threats.

5. Your Rights

You have the right to:

• Access the personal information we have collected about you.
• Request correction of any inaccurate or incomplete information.
• Withdraw consent for SMS communications at any time.
• Request deletion of your personal information, subject to legal and operational requirements.

To exercise any of these rights, please contact us at info@fulltank.us.

6. Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers (e.g., SMS delivery platforms) under strict confidentiality and data protection requirements, and only as necessary to perform services on our behalf.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and, if significant, we will notify you via email or SMS.

Contact Us:
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@fulltank.us.

11. CHILDREN’S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.

Full Tank Services does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided such information on our website, we strongly encourage you to contact us immediately, and we will make every effort to promptly remove such information from our records.

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any updates by posting the revised Privacy Policy on this page. These changes are effective immediately after they are posted.

13. CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.